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Ask Away

FREQUENTLY ASKED QUESTIONS

IF YOU HAVE ANY QUESTIONS THAT WE HAVEN’T COVERED HERE, DON’T HESITATE TO CONTACT US.

We’re located at 54-68 Gollan Drive in Tweed Heads West. 

Click here to view our location on google maps

Catch Surfside Bus 601 to Gollan Drive Lakes Drive stop (runs every hour).

Providing safe transport options to your guests is an important part of minimising harm, which is why we offer a free courtesy bus. Guests can head on into us, enjoy a vino or two and we will deliver them safely home. We offer pickups and drop-offs all throughout the Tweed and many surrounding burbs. Simply book via our direct telephone line and it’s as easy as that – Free transport awaits. You can view the bus timetable here.

Yes, there is plenty of free parking available on site.

Dogs are allowed in the Lot Two Garden. Dogs are welcome, especially on our annual Tails & Ales Day, so bring your pooch and come join us.

We encourage bookings to ensure we have a spot secured for you at your preferred time and date.

Reservations can be made by calling (07) 5587 9000. If you have a larger group booking or an event enquiry, please email events@seagullsclub.com.au

Of course! Our restaurant is open 11:30am – 2:30pm for lunch and from 5:30pm for dinner each day.

For any events or functions bookings and reservations, please contact events@seagullsclub.com.au

Our events and functions packages do offer a drinks package option. For more information please contact events@seagullsclub.com.au.

You can order a coffee and cake or a toastie from Lot Two from 10am daily, however we do not currently offer a breakfast menu.

Our menu has been carefully created to cater to a wide variety of dietary requirements. Please let our staff know of any specific requirements prior to ordering and we will do our best to accommodate your request.

We are absolutely wheelchair accessible! For any queries, please call ahead of your visit so that we can answer any questions directly.

If you live within a 5km radius of Seagulls Club you need to be a member to gain entry, or be signed in by a member.

Seagulls Club is a NSW Registered Club and is affiliated with North Sydney Leagues Club; The Greens North Sydney and The Alcott. If you are a member of either of these clubs, your membership extends to Seagulls Club. Becoming a member of Seagulls Club also give you automatic access to these clubs.

Visitors and Guests are subject to the rules and requirements of the Registered Club Act. For further information, click here.

You can become a member with the click of your mouse! You can sign up online in a matter of minutes and from as little as $10. To become a member click here

You can also join by visiting reception.

All guests of the club must sign in. It is as simple as showing your ID to reception upon entry.

Seagulls has live entertainment most weekends, as well as televised and live Foxtel sporting events. The best way to keep up to date on what is happening is to follow us on Facebook or visit our What’s On page click here.

Gift vouchers are a great idea for family & friends. You can purchase a gift voucher in person at reception, by phone (07) 5587 9000 or online – click here.

Free Wi-Fi is available at Seagulls. Simply turn your Wi-Fi on and connect to SeagullsClub-Guest-WiFi and enter your email address. It’s as easy as that. Visit reception to ask about mobile charging options.

Please direct any employment enquiries to our HR Manager, Cathy.Forbes@seagulls.com.au

Seagulls Club proudly supports many local charities and organisations through the Club Grants initiative. See our community page click here. 

Membership Refund Policy
Upon cancellation of ones membership, Financial Members are not entitled to a refund or part thereof.

Privacy Statement
Seagulls is subject to the provisions of the Privacy Act 1988 (Cth). The personal information provided by you on this form/application and attached documents will be used to process your membership application. Failure to provide all of the requested information may result in your application being rejected. You have a right to access and correct any of your personal information that the Club holds on you. The Club does not usually disclose your personal information to any other organisation or person unless there is a legal requirement to do so. The Club may disclose your information to third parties that provide services under contract to the Club. These contracts require the third party to keep your personal information confidential and secure. Your personal information, including information about you obtained as a result of you placing your membership card in a gaming or other club machine (not Automatic Teller Machines), may be used by the Club for marketing purposes to improve our services and to provide you with the latest information about those services and any new related services and promotions. You can opt out at any time.

Cashless Gaming Terms & Conditions
All persons who play gaming machines in this Club agree they do so subject to conditions of gaming machine play and the following rules which shall be the terms and conditions for use of card-based gaming at North Sydney Leagues Club Ltd group including Seagulls Club, The Greens North Sydney and The Alcott. If you do not agree to these terms and conditions, you must not play the gaming machines or use the card-based gaming functions. The decision of the Club as expressed by its officers and/or employees as to the interpretation of these rules shall be final.

The Club, by law, can only issue one player card per person. The person must be over 18. If your card is lost or stolen, you must immediately report this to the Club. A replacement card will be issued once you have completed the necessary declaration required by the Club. You must not have more than one player account open at this Club at any one time.

The security of money in player accounts is the responsibility of both the Club and the account holder. The government and its agencies take no responsibility for any losses that might occur from the account. The account holder is solely responsible for ensuring that their personal identification number (PIN) is kept confidential and that no other person has access to the account holder’s player card. The account holder is liable for any losses that might arise from, or in connection with, the account holder’s failure to comply with such responsibilities.

The account holder may at his/her discretion set a weekly account limit by written request to the Club. The setting of a weekly account limit may also include arrangements for the deactivation of the account card. If a weekly account limit is set the player may alter the limit by written request to the Club. If the player wishes to decrease the weekly account limit, the decrease will take effect within 24 hours of the request being received. If the notice is to increase the weekly account limit, the increase will not take effect until 48 hours after the notice is given to the Club.

By participating in card-based gaming at North Sydney Leagues Club Ltd or associated Clubs, you agree and are bound by these terms and conditions, as may be varied by the Club’s member notice board.

Monthly player activity statements are available on request, if the account has been active, free of charge. If a player requires a copy of previous activity, a charge may apply.

You have the option of whether or not you wish to participate in card-based gaming at North Sydney Leagues Club Ltd or associated Clubs at any time. If you do not wish to participate, please notify the Club immediately in writing.

Under Section 97 of the Gaming Machines Regulation, 2010, persons issued with a player card have the option of whether or not they wish to participate in the loyalty scheme by the Club. If you do not wish to participate in the player reward scheme at any time please notify the Club immediately.

The Club takes no responsibility for any losses the player incurs as a result of playing gaming machines at the Club whether by coin, cash or membership rewards card. The player acknowledges that certain linked jackpots may be electronically transferred to a winning machine’s credit meter. Player accounts are not permitted to hold more than $1,000. If this amount is exceeded you will need to adjust your balance before your account card will operate a gaming machine

The money held in player card accounts is kept seperate and not used for any other purposes. Any interest that may be accrued on a player card account fund held by the venue will be distributed to a designated charity.

Think about your choices | Call Gambling Help 1800 858 858 www.gamblinghelp.nsw.gov.au